Privacy Policy

Effective Date: April 8, 2025
Company Name: NILUXURY LTD
Company Number: 16365476
Address: 83 Talfourd Road, London, England, SE15 5NN
Website: www.niluxuryltd.com
Contact Email: niluxuryltd@gmail.com

1. Introduction

At NILUXURY LTD, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of personal data:

Identity Data – name, username, or similar identifier
Contact Data – billing address, delivery address, email address, phone number
Financial Data – payment card details (processed securely via third-party processors)
Transaction Data – details about payments and purchases
Technical Data – IP address, browser type, time zone, and other technology on the devices you use
Usage Data – information about how you use our website
Marketing Data – your preferences in receiving marketing from us

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Manage your account and provide customer support
Improve our website, products, and services
Communicate with you about promotions, offers, and updates (only if you opt in)
Prevent fraud and ensure website security
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

Payment processors (e.g., Stripe, PayPal, Amazon Pay)
Delivery services and couriers
IT and website hosting providers
Legal, accounting, and professional service providers
Government or regulatory bodies when required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

5. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies help us understand site usage and customize content. You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting obligations.

7. Your Rights (UK & EU GDPR)

You have the right to:

Access the personal data we hold about you
Correct any inaccuracies
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time

To exercise your rights, contact us at niluxuryltd@gmail.com.

8. Security

We take data protection seriously and implement appropriate technical and organizational security measures to protect your personal data from unauthorized access or disclosure.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before submitting personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: niluxuryltd@gmail.com
📞 Phone: +44 7448 820823
🏢 Address: 83 Talfourd Road, London, England, SE15 5NN